Troubleshooting Telehealth Sessions

(8:17 minutes; Closed-Captioning Available)

This module explores the technologies of Telehealth and identifies problem-solving strategies for when problems occur. It identifies the equipment needed, device and environment setup best-practices, and specific solutions to common issues. It also identifies ways to request assistance from Telehealth providers.

Video Example

(1:30 minutes; Closed-Captioning Available)

Here is a brief video example of a telehealth session demonstrating some of the concepts from this training.

Troubleshooting Telehealth Sessions: Quick Guide

This quick start guide provides a brief overview of equipment required for a Telehealth session, how to prepare for a session, and troubleshooting strategies. This quick start guides provides a written summary of content covered in the Troubleshooting Telehealth training module.

Click Here to Open Quick Guide